{"id":5416,"date":"2026-04-27T14:43:45","date_gmt":"2026-04-27T11:43:45","guid":{"rendered":"https:\/\/indoorgarden.ee\/varia\/what-should-i-do-if-my-order-arrives-damaged-or-with-a-missing-item-et\/"},"modified":"2026-06-04T17:28:55","modified_gmt":"2026-06-04T14:28:55","slug":"mida-teha-kui-tellimus-saabub-kahjustatuna-voi-osa-puudub","status":"publish","type":"post","link":"https:\/\/indoorgarden.ee\/et\/siseruumi-aedniku-blogi\/mida-teha-kui-tellimus-saabub-kahjustatuna-voi-osa-puudub\/","title":{"rendered":"Mida teha, kui tellimus saabub kahjustatuna v\u00f5i osa puudub?"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><em>Kahjustatud v\u00f5i puuduva sisuga pakk \u2013 v\u00f5ta meiega \u00fchendust 7 p\u00e4eva jooksul. Lahendame asja kiiresti ja ilma vaidlusteta.<\/em><\/p>\n\n<p class=\"wp-block-paragraph\">Kui tellimus saabub kahjustatuna v\u00f5i m\u00f5ni toode on puudu, anna meile teada <strong>v\u00f5imalikult ruttu<\/strong> p\u00e4rast k\u00e4ttesaamist, et saaksime asja lahendada.<\/p>\n\n<p class=\"wp-block-paragraph\">Lisa kirja oma <strong>tellimuse number<\/strong>, l\u00fchike kirjeldus probleemist ja v\u00f5imalusel <strong>fotod kahjustatud tootest ning pakendist<\/strong>. Need aitavad meil olukorda kiiresti hinnata ja vajadusel kulleriga edasi tegeleda.<\/p>\n\n<p class=\"wp-block-paragraph\">Kui toode on t\u00f5epoolest kahjustatud v\u00f5i puudu, pakume sobiva lahenduse \u2013 asendustoote v\u00f5i tagasimakse \u2013 vastavalt meie tingimustele ja EL-i tarbijakaitse reeglitele.<\/p>\n\n<h3 class=\"wp-block-heading\">Olulised m\u00e4rkused<\/h3>\n\n<ul class=\"wp-block-list\">\n<li>Anna kahjust v\u00f5i puuduvast tootest teada <strong>kohe p\u00e4rast k\u00e4ttesaamist<\/strong><\/li>\n<li>Pakendi ja toote fotod kiirendavad menetlust m\u00e4rgatavalt<\/li>\n<li>\u00c4ra viska kahjustatud toodet ega pakendit \u00e4ra enne, kui oleme vastanud<\/li>\n<li>Saatmise k\u00e4igus tekkinud probleeme k\u00e4sitleme tavap\u00e4rasest tagastusest eraldi<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">Seotud teemad, mis v\u00f5ivad sind huvitada:<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong><a href=\"https:\/\/indoorgarden.ee\/et\/varia\/kuidas-tagastada-toodet\/\">Kuidas tagastada toodet?<\/a><\/strong><\/li>\n<li><strong><a href=\"https:\/\/indoorgarden.ee\/et\/varia\/kui-kaua-votab-raha-tagastamine-aega\/\">Kui kaua v\u00f5tab raha tagastamine aega?<\/a><\/strong><\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"Kahjustatud v\u00f5i puuduva sisuga pakk \u2013 v\u00f5ta meiega \u00fchendust 7 p\u00e4eva jooksul. Lahendame asja kiiresti ja ilma vaidlusteta. Kui tellimus saabub kahjustatuna v\u00f5i m\u00f5ni toode on puudu, anna meile teada v\u00f5imalikult ruttu p\u00e4rast k\u00e4ttesaamist, et saaksime asja lahendada. Lisa kirja oma tellimuse number, l\u00fchike kirjeldus probleemist ja v\u00f5imalusel fotod kahjustatud tootest ning pakendist. Need aitavad [&hellip;]","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[223,225],"tags":[],"class_list":["post-5416","post","type-post","status-publish","format-standard","hentry","category-siseruumi-aedniku-blogi","category-siseruumides-aianduse-alused"],"jetpack_sharing_enabled":true,"jetpack-related-posts":[{"id":5434,"url":"https:\/\/indoorgarden.ee\/et\/siseruumi-aedniku-blogi\/kuidas-tagastada-toodet\/","url_meta":{"origin":5416,"position":0},"title":"Kuidas tagastada toodet?","author":"Anna Laaspere","date":"27. apr. 2026","format":false,"excerpt":"Tagastamine on lihtne \u2013 v\u00f5ta meiega \u00fchendust 14 p\u00e4eva jooksul ja saadame sulle tagastusjuhised. Toote tagastamiseks kirjuta meile esmalt e-kiri ja anna teada, et soovid toote tagasi saata. Tagastamissoov peab j\u00f5udma meieni 14 p\u00e4eva jooksul alates tellimuse k\u00e4ttesaamisest, vastavalt EL-i tarbija\u00f5igusele. Lisa kirja oma tellimuse number ja paari s\u00f5naga tagastuse\u2026","rel":"","context":"In &quot;Siseruumi Aedniku Blogi&quot;","block_context":{"text":"Siseruumi Aedniku Blogi","link":"https:\/\/indoorgarden.ee\/et\/category\/siseruumi-aedniku-blogi\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":5433,"url":"https:\/\/indoorgarden.ee\/et\/siseruumi-aedniku-blogi\/kas-saan-tellimust-muuta-voi-tuhistada-parast-esitamist\/","url_meta":{"origin":5416,"position":1},"title":"Kas saan tellimust muuta v\u00f5i t\u00fchistada p\u00e4rast esitamist?","author":"Anna Laaspere","date":"27. apr. 2026","format":false,"excerpt":"Tellimust saab muuta nii kaua, kuni see pole veel teele saadetud. Vaatame, kuidas seda k\u00f5ige kiiremini teha. Jah, tellimust saab muuta v\u00f5i t\u00fchistada seni, kuni see pole veel pakitud ja meie laost teele saadetud. P\u00e4rast v\u00e4ljasaatmist enam muudatusi teha ega tellimust t\u00fchistada ei saa. Tellimusi v\u00f5tame t\u00f6\u00f6sse tavaliselt kohe p\u00e4rast\u2026","rel":"","context":"In &quot;Siseruumi Aedniku Blogi&quot;","block_context":{"text":"Siseruumi Aedniku Blogi","link":"https:\/\/indoorgarden.ee\/et\/category\/siseruumi-aedniku-blogi\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":5415,"url":"https:\/\/indoorgarden.ee\/et\/siseruumi-aedniku-blogi\/kui-kaua-votab-raha-tagastamine-aega\/","url_meta":{"origin":5416,"position":2},"title":"Kui kaua v\u00f5tab raha tagastamine aega?","author":"Anna Laaspere","date":"27. apr. 2026","format":false,"excerpt":"Tagastatud toote raha j\u00f5uab tagasi 5\u201314 p\u00e4eva jooksul, olenevalt panga t\u00f6\u00f6tlusajast. Vaatame protsessi t\u00e4psemalt. Tagasimaksed t\u00f6\u00f6tleme 14 p\u00e4eva jooksul p\u00e4rast seda, kui oleme tagastatud toote k\u00e4tte saanud, nagu EL-i tarbijakaitse reeglid ette n\u00e4evad. Kui tagastus j\u00f5uab meie lattu ja toode on \u00fcle vaadatud, algatame tagasimakse kohe. Raha tagastame alati sama\u2026","rel":"","context":"In &quot;Siseruumi Aedniku Blogi&quot;","block_context":{"text":"Siseruumi Aedniku Blogi","link":"https:\/\/indoorgarden.ee\/et\/category\/siseruumi-aedniku-blogi\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":5421,"url":"https:\/\/indoorgarden.ee\/et\/siseruumi-aedniku-blogi\/kellega-votta-uhendust-kui-mul-on-probleem-tellimusega\/","url_meta":{"origin":5416,"position":3},"title":"Kellega v\u00f5tta \u00fchendust, kui mul on probleem tellimusega?","author":"Anna Laaspere","date":"27. apr. 2026","format":false,"excerpt":"IndoorGarden-i klienditugi vastab eesti keeles e-posti ja telefoni teel. Vaatame, kuidas k\u00f5ige kiiremini abi saada. Kui tellimusega tekib mure, v\u00f5ta meiega otse \u00fchendust \u2013 aitame hea meelega. K\u00f5ige kiirem tee on meie V\u00f5tke meiega \u00fchendust lehe kaudu, kus saad kirjutada veebivestlusesse v\u00f5i saata s\u00f5numi. Meiega saab \u00fchendust ka sotsiaalmeedias: Instagrami\u2026","rel":"","context":"In &quot;Siseruumi Aedniku Blogi&quot;","block_context":{"text":"Siseruumi Aedniku Blogi","link":"https:\/\/indoorgarden.ee\/et\/category\/siseruumi-aedniku-blogi\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":5432,"url":"https:\/\/indoorgarden.ee\/et\/siseruumi-aedniku-blogi\/kuidas-saan-oma-tellimust-jalgida\/","url_meta":{"origin":5416,"position":4},"title":"Kuidas saan oma tellimust j\u00e4lgida?","author":"Anna Laaspere","date":"27. apr. 2026","format":false,"excerpt":"Saadame j\u00e4lgimislingi e-postile niipea, kui pakk teele l\u00e4heb. Vaatame, kuidas Omniva, SmartPosti ja DPD j\u00e4lgimine toimib. Tellimust saad j\u00e4lgida e-kirjaga saabuva j\u00e4lgimislingi kaudu, niipea kui pakk on meie laost kullerile \u00fcle antud. Kui tellimus on meie Eesti laos komplekteeritud, saadame sulle kinnituskirja koos j\u00e4lgimiskoodi ja j\u00e4lgimislingiga. Selle abil n\u00e4ed paki\u2026","rel":"","context":"In &quot;Siseruumi Aedniku Blogi&quot;","block_context":{"text":"Siseruumi Aedniku Blogi","link":"https:\/\/indoorgarden.ee\/et\/category\/siseruumi-aedniku-blogi\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":5450,"url":"https:\/\/indoorgarden.ee\/et\/siseruumi-aedniku-blogi\/kas-saab-kasvatada-koogivilju-sees-ilma-kasvulampideta\/","url_meta":{"origin":5416,"position":5},"title":"Kas saab kasvatada k\u00f6\u00f6givilju sees ilma kasvulampideta?","author":"Anna Laaspere","date":"27. apr. 2026","format":false,"excerpt":"Suvel piisab sageli heledast aknast, talvel mitte. Vaatame, mida \u00f5nnestub ilma kasvulambita kasvatada ja millal lamp m\u00e4ngu tuleb. L\u00fchike vastus on jah \u2013 m\u00f5nda k\u00f6\u00f6givilja saab toas kasvatada ka ilma kasvulambita. Eelduseks on aga see, et taim saab eredast aknast tugevat ja \u00fchtlast loomulikku valgust. Praktikas t\u00f6\u00f6tab see k\u00f5ige paremini\u2026","rel":"","context":"In &quot;Siseruumi Aedniku Blogi&quot;","block_context":{"text":"Siseruumi Aedniku Blogi","link":"https:\/\/indoorgarden.ee\/et\/category\/siseruumi-aedniku-blogi\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/indoorgarden.ee\/et\/wp-json\/wp\/v2\/posts\/5416","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/indoorgarden.ee\/et\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/indoorgarden.ee\/et\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/indoorgarden.ee\/et\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/indoorgarden.ee\/et\/wp-json\/wp\/v2\/comments?post=5416"}],"version-history":[{"count":3,"href":"https:\/\/indoorgarden.ee\/et\/wp-json\/wp\/v2\/posts\/5416\/revisions"}],"predecessor-version":[{"id":6047,"href":"https:\/\/indoorgarden.ee\/et\/wp-json\/wp\/v2\/posts\/5416\/revisions\/6047"}],"wp:attachment":[{"href":"https:\/\/indoorgarden.ee\/et\/wp-json\/wp\/v2\/media?parent=5416"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/indoorgarden.ee\/et\/wp-json\/wp\/v2\/categories?post=5416"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/indoorgarden.ee\/et\/wp-json\/wp\/v2\/tags?post=5416"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}